![]() Today, however, most of these features and tasks are handled by OTA (over the air) update services, and cloud services that let you store and backup all your data in one place. It allowed you to backup contacts, text messages and more onto your PC so that they could be easily restored if your mobile device was ever lost, stolen or became inoperable. It came with multimedia libraries for managing photos, videos, and music. The software allowed users to update their phones wirelessly (before the over-the-air update systems most mobile devices use today), back up their mobile data, transfer captured photos and video to their PCs and keep both devices in sync. When introduced in 2016, Samsung Kies was the cutting edge way to connect your Windows PC to your mobile device. Works with Windows XP, Vista, Windows 7, Windows 8, Windows 10.Keep your mobile devices updated with the latest firmware.With Kies you can easily transfer files between your mobile device and Windows PC, keep both in sync and keep your mobile device backed up. It also removed the feature that lets you sort the phone’s address book.Samsung’s Kies software stands for Key Intuitive Easy System. Oh, and the Galaxy Note 3 update ordeal killed the S Planner (Calendar) app. How long can Samsung keep up this nonsense and maintain a stable user base? I’ve already singed up once, but Samsung apparently lost my account - just like they lost the $40 worth of movies I purchased through the now-defunct Samsung Media Hub.Īm I learning? What about other Samsung phone and tablet users probably enjoy the same hell I went through. I refuse to sign up for a Samsung account. Then, because the USB cable is slow (I don’t have USB 3.0 on my PC), it took over an hour for the Galaxy Note 3 update to be downloaded, transferred, and installed. ![]() It required a special USB driver for my PC, which I also had to download. Granted, the Kies program is easy to get and install. But a phone or a tablet should be its own unique device. I realize that you probably want my name and email for your marketing purposes. I mean, seriously, Samsung: You just don’t get it. What the hell is the point of having a phone or tablet if you need a computer? To do any synchronizing and to update the phone, you have to connect it directly to a computer running the Kies 3 program, which must be downloaded from Samsung. Problem: The Galaxy Note 3 doesn’t come with Kies Air. The Kies Air app is a nice way to synchronize files between your Samsung phone and a computer - without having to use the USB connection. I’m familiar with Kies, having written about it in several books. So I went about installing it by using the phone itself - you know, the normal way.Īpparently the only way to upgrade the device was to follow the suggestion on the screen and obtain the Samsung Kies program. ![]() My Galaxy Note III notified me of an update almost a week after I received the device. In fact, most manufacturers don’t update Android, preferring instead to install a new version with their newer phones.īottom line, however, is that you can’t force an update. The manufacturer mostly does firmware updates, which may not include a new version of the Android operating system. That’s kind of fruitless, however, because unlike a computer, you aren’t the one who choses when to update.Īndroid phone updates are seeded either by the manufacturer or your cellular provider. You can’t force an update, although you can check for updates by using the Settings app. Normally, an Android phone updates itself. But my new Galaxy Note 3, well, it tells a different update story. It’s never needed an update as far as I could tell. I’ve had my Galaxy Note II for a long time. I don’t know how I’ve escaped this misery until now. Was it true? Do you really need to use a computer to update an Android phone? The answer is “yes,” if that phone happens to be a Samsung. I’ve read about it, but didn’t believe it.
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